Customer Support Leaders

Un pódcast de Charlotte Ward

Categorías:

329 Episodo

  1. A Small Announcement

    Publicado: 6/7/2020
  2. 100: Process Improvement with Alyssa Percell

    Publicado: 3/7/2020
  3. 99: Process Improvement with Ash Rhodes

    Publicado: 2/7/2020
  4. 98: Process Improvement with Matt Dale

    Publicado: 1/7/2020
  5. 97: Process Improvement with Kaylin Bailey

    Publicado: 30/6/2020
  6. 96: Process Improvement with Denise Twum

    Publicado: 29/6/2020
  7. Bonus - A Little Look Back!

    Publicado: 22/6/2020
  8. 95: First 30 Days with Greg Skirving

    Publicado: 19/6/2020
  9. 94: First 30 Days with Alyssa Percell

    Publicado: 18/6/2020
  10. 93: First 30 Days with Natalie Ruhl

    Publicado: 17/6/2020
  11. 92: First 30 Days with Lauren Rose Eimers

    Publicado: 16/6/2020
  12. 91: First 30 Days with Stacy Justino

    Publicado: 15/6/2020
  13. 90: Cross-cultural Support with Josh Magsam

    Publicado: 12/6/2020
  14. 89: Cross-cultural Support with Simone Secci

    Publicado: 11/6/2020
  15. 88: Cross-cultural Support with Aurore Lanchart

    Publicado: 10/6/2020
  16. 87: Cross-cultural Support with Ulrike Pitzschke

    Publicado: 9/6/2020
  17. 86: Cross-cultural Support with Chris Taylor

    Publicado: 7/6/2020
  18. Throwback to Ep 49: Hiring in Support with Alyssa Percell

    Publicado: 5/6/2020
  19. Throwback to Ep 40: Looking Beyond the Numbers with Mike Redbord

    Publicado: 4/6/2020
  20. Throwback to Ep 21: Moving from Doing to Leading the Work with Ash Rhodes

    Publicado: 3/6/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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