Customer Support Leaders

Un pódcast de Charlotte Ward

Categorías:

329 Episodo

48: Hiring in Support with Craig Stoss
Publicado: 11/3/2020
47: Hiring in Support with Kristina King
Publicado: 10/3/2020
46: Hiring in Support with Ulrike Pitzschke
Publicado: 9/3/2020
45: Careers in Support with Kristina King
Publicado: 6/3/2020
44: Careers in Support with Mike Redbord
Publicado: 5/3/2020
43: Careers in Support with Vanessa Subramaniam
Publicado: 4/3/2020
42: Careers in Support with Natalie Ruhl
Publicado: 3/3/2020
41: Careers in Support with Matt Dale
Publicado: 2/3/2020
40: Looking Beyond the Numbers with Mike Redbord
Publicado: 28/2/2020
39: Looking Beyond the Numbers with Meredith Molloy
Publicado: 27/2/2020
38: Looking Beyond the Numbers with Jenny Dempsey
Publicado: 26/2/2020
37: Looking Beyond the Numbers with Natalie Ruhl
Publicado: 25/2/2020
36: Looking Beyond the Numbers with Ash Rhodes
Publicado: 24/2/2020
35: Managing Performance Issues with Simone Secci
Publicado: 21/2/2020
34: Managing Performance Issues with Brittany Naylor
Publicado: 20/2/2020
33: Managing Performance Issues with Josh Magsam
Publicado: 19/2/2020
32: Managing Performance Issues with Hilary Dudek
Publicado: 18/2/2020
31: Managing Performance Issues with Ash Rhodes
Publicado: 17/2/2020
30: Metrics with Simone Secci
Publicado: 14/2/2020
29: Metrics with Chris Taylor
Publicado: 13/2/2020

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Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there’s no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you’re a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward.

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