70 Episodo

  1. Marketing, Customer Experience Technology Leadership

    Publicado: 31/5/2022
  2. Marketing and Customer Experience in the Metaverse

    Publicado: 17/5/2022
  3. Marketing in a Web3 World

    Publicado: 3/5/2022
  4. Building a Customer-Centric Approach in B2B

    Publicado: 19/4/2022
  5. Laser-Focus on the Right CX Metrics for Success

    Publicado: 5/4/2022
  6. Amex CX Teams Take Customer Listening to Next Level

    Publicado: 22/3/2022
  7. Connecting Customer Experience With Employee Experience

    Publicado: 8/3/2022
  8. Customer Data Platform Realities With Tony Byrne

    Publicado: 22/2/2022
  9. Scott Brinker on Rise of Low- and No-Code in Marketing and Customer Experience

    Publicado: 8/2/2022
  10. Why Customer Journey Mapping Is a Verb, Not a Noun

    Publicado: 25/1/2022
  11. Are Customers Truly Connected to Your Brand?

    Publicado: 11/1/2022
  12. Award-Winning CX with Amy Shioji of Strategic Education

    Publicado: 14/12/2021
  13. The Great Pillars of CX

    Publicado: 30/11/2021
  14. Candid Takes With Marketing Leader Tom Wentworth

    Publicado: 16/11/2021
  15. CMO Leadership Challenges and Opportunities: Through COVID-19 and Beyond

    Publicado: 24/8/2021
  16. Marketers for an Open Web's Take on Google's Cookieless Future

    Publicado: 10/8/2021
  17. Analyzing the B2B Marketing Playbook

    Publicado: 27/7/2021
  18. How Valid Customer Experience Data Tells a Great Story

    Publicado: 13/7/2021
  19. Why It May Be Time for Some Marketing Optimism

    Publicado: 29/6/2021
  20. Analyzing Voice-Content Prospects for Marketers

    Publicado: 15/6/2021

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CX Decoded is our semi-monthly podcast designed to deliver insight from leaders in the customer experience and marketing industries. Each episode is designed to help you better understand the customer experience and the value it can add to your customers’ lives.

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