Future of Customer Service

33 Episodo

1. 13. Inbenta's CEO talks about the future of AI, science fiction, and customer service

   Publicado: 14/12/2020
2. 12. Case study of a company using Inbenta's AI

   Publicado: 7/12/2020
3. 11. All things artificial intelligence with the VP of AI at Samsung

   Publicado: 23/11/2020
4. 10. How to better leverage knowledge for customer success

   Publicado: 16/11/2020
5. 9. Use metrics that matter with your customer support staff

   Publicado: 9/11/2020
6. 8. A chatbot product manager talks about the future of AI

   Publicado: 2/11/2020
7. 7. The time for AI is now

   Publicado: 26/10/2020
8. 6. Trust is vital for a well functioning customer service department

   Publicado: 19/10/2020
9. 5. Employee satisfaction leads to better customer service

   Publicado: 12/10/2020
10. 4. How to measure customer success

    Publicado: 5/10/2020
11. 3. Empathy is the key to success

    Publicado: 28/9/2020
12. 2. Global customer support during COVID-19

    Publicado: 21/9/2020
13. 1. How to get to a 95 NPS score in customer service

    Publicado: 14/9/2020