Hospitality Daily Podcast

783 Episodo

1. Post-Stay Engagement: The Most Untapped Opportunity in Hospitality? (Katharine Ames, The Indigo Road Hospitality Group)

   Publicado: 16/8/2024
2. Secrets To Success with Restaurants I've Learned the Hard Way - Johann Moonesinghe, inKind [Sponsor Bonus]

   Publicado: 15/8/2024
3. Where The Real AI Revolution Is Happening Now in Hospitality - Stuart Greif, Forbes Travel Guide

   Publicado: 15/8/2024
4. AI's Impact On Our Business - Ernest Lee, citizenM

   Publicado: 14/8/2024
5. What Personalized Luxury Looks Like For Us Now - Robyn Pratt, The Phoenicia Malta

   Publicado: 14/8/2024
6. How Forbes Service Energizers Focus Our Teams Each Morning - Robyn Pratt, The Phoenicia Malta

   Publicado: 14/8/2024
7. Engage, Don't Just Satisfy: A Blueprint for the "Service-Profit Cycle of Success" in Hospitality - Robyn Pratt, The Phoenicia Malta

   Publicado: 13/8/2024
8. Do We Really Need To Do This in Hotels? - Robyn Pratt, The Phoenicia Malta

   Publicado: 12/8/2024
9. Starwood's Secret: How We Slashed Wait Times Using Six Sigma - Robyn Pratt, The Phoenicia Malta

   Publicado: 12/8/2024
10. How "Spiraling" Helped Me Accelerate My Hospitality Career - Robyn Pratt, The Phoenicia Malta

    Publicado: 12/8/2024
11. Why We Treat Our Guests Like Friends - Fernando Calvo, Bohemia Suites Gran Canaria

    Publicado: 10/8/2024
12. This Cowboy Crushed TripAdvisor (And Teaches Us How) - Russell True, White Stallion Ranch

    Publicado: 9/8/2024
13. How Upselling is Key To Delighting Guests And Making More Money - Josiah Mackenzie [Guest Experience Research Series]

    Publicado: 8/8/2024
14. The Guest Feedback Goldmine - Josiah Mackenzie [Guest Experience Research Series]

    Publicado: 7/8/2024
15. Opportunities in Building Guest Relationships Today - Baskar Manivannan, Sojern [Sponsor Bonus]

    Publicado: 6/8/2024
16. Why Guest Relationships Are The Key to Unlocking Revenue Today - Josiah Mackenzie [Guest Experience Research Series]

    Publicado: 6/8/2024
17. Announcement: Guest Experience & Relationship Building Research Series This Week

    Publicado: 6/8/2024
18. How I Spend My Time (And What I Focus On) As A Hospitality Leader - Ernest Lee, citizenM

    Publicado: 5/8/2024
19. How Robert De Niro in "Casino" Influenced My Career in Hospitality - Ernest Lee, citizenM

    Publicado: 5/8/2024
20. 48 Years of Hospitality Wisdom - Jose Cervano, InterContinental Mark Hopkins San Francisco

    Publicado: 4/8/2024