466 Episodo

  1. Beyond the hype: Practical advice on building a platform

    Publicado: 26/9/2019
  2. Close.com's Steli Efti on balancing competition and collaboration in sales

    Publicado: 19/9/2019
  3. Human-Centered Design Network's Gerry Scullion on inclusive architecture

    Publicado: 12/9/2019
  4. Intercom on Product 5: Rise of the “keyboard-first” generation

    Publicado: 5/9/2019
  5. Everything we’ve learned about scaling sales

    Publicado: 29/8/2019
  6. Intercom’s Jonathon Colman on why content designers should do less

    Publicado: 22/8/2019
  7. Lean UX author Jeff Gothelf on why design must have a seat at the table

    Publicado: 15/8/2019
  8. Slack’s Lane Collins on radical convenience in the customer experience

    Publicado: 8/8/2019
  9. Brex's Michael Tannenbaum on fintech growth strategies

    Publicado: 1/8/2019
  10. Intercom on Product: The principles behind how we build

    Publicado: 25/7/2019
  11. New Relic's Mark Weitzel on creating open developer communities

    Publicado: 18/7/2019
  12. HubSpot’s Michael Redbord on staying in touch with your customers as you scale

    Publicado: 11/7/2019
  13. Josh Seiden on why your product team should focus on outcome vs. output

    Publicado: 4/7/2019
  14. Intercom on Product: The most valuable meetings for building product

    Publicado: 27/6/2019
  15. Slack’s Ceci Stallsmith on marketing your product platform

    Publicado: 19/6/2019
  16. Box’s Jeetu Patel on becoming a platform company

    Publicado: 13/6/2019
  17. Building apps to expand your product’s reach, with MadKudu's Liam Boogar-Azoulay

    Publicado: 6/6/2019
  18. Intercom on Product: How we unlock the power of feedback

    Publicado: 30/5/2019
  19. Measuring the voice of the customer with Wootric's Deepa Subramanian

    Publicado: 23/5/2019
  20. The story behind building Product Tours

    Publicado: 16/5/2019

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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