Lessons I’ve Learned (in no particular order), with Steve Bederman

Un pódcast de Steve Bederman

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47 Episodo

  1. E23: The Art of Delegation: Letting Go of Control and Empowering Your Team for Success

    Publicado: 8/9/2023
  2. Leadership vs Management in CX

    Publicado: 31/8/2023
  3. E22: The Power of Vulnerability: How Showing Your Flaws Can Make You a Better Leader

    Publicado: 29/8/2023
  4. We Work With Humans

    Publicado: 22/8/2023
  5. E21: The unexpected lesson I learned from BEING FIRED that changed my career

    Publicado: 11/8/2023
  6. From Call Agent to CEO

    Publicado: 3/8/2023
  7. E20: From Paralysis to Progress: How to Keep Moving Forward in Your Business?

    Publicado: 31/7/2023
  8. Why Contact Centers Are Slow To Adopt New Solutions?

    Publicado: 26/7/2023
  9. E19: Where do I Begin?

    Publicado: 24/7/2023
  10. E18: Unveiling the Truth Exploring Honesty and Transparency in Management

    Publicado: 19/7/2023
  11. E17: Business Organization Doesn’t Have to Be Outrageously Complex, but You Do Need the Stomach for it

    Publicado: 18/7/2023
  12. E16: The Power of Resilience How to Bounce Back from Failure in Business

    Publicado: 17/7/2023
  13. E15: How to manage retention during moments of crisis

    Publicado: 14/7/2023
  14. E14: How to manage a multi-generational team

    Publicado: 13/7/2023
  15. E13: Marketing in the Gap: an essential tool for business

    Publicado: 10/7/2023
  16. E12: It’s vital to create celebrities within your business

    Publicado: 4/7/2023
  17. E11: Adapt to your workforce instead of having them adapt to you

    Publicado: 3/7/2023
  18. E10: What is Steve’s ’Back Pocket Plan’?

    Publicado: 27/6/2023
  19. E9: What Is the Warrior Mentality?

    Publicado: 27/6/2023
  20. E8: Dedicate yourself to improving all the people around you

    Publicado: 14/6/2023

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Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership. Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”

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