The Delighted Customers Podcast with Mark Slatin

130 Episodo

1. #9: Pt. 2 - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton Pt.

   Publicado: 6/11/2022
2. #8: Pt. 1. - Don't Treat All Customers the Same: The Customer-Base Audit with Dr. Peter Fader of Wharton

   Publicado: 27/10/2022
3. #7: Delivering Happiness 2.0 with Alex Genov, Head of Customer Research at Zappos

   Publicado: 20/10/2022
4. #6: Gaining Executive Support & CXPA Benefits with Board Chair Nancy Porte

   Publicado: 13/10/2022
5. #5: Designing Digital Transformation to Improve CX with HP's Jaya Sudarshan

   Publicado: 29/9/2022
6. #4: Building Trust with Key Stakeholders - Author Charles H. Green

   Publicado: 22/9/2022
7. #3: Engaging Employees for Outstanding Customer Experiences with Stacey Nevel, CCXP

   Publicado: 8/9/2022
8. #2: Design Thinking with Diane Magers, CCXP

   Publicado: 1/9/2022
9. #1: From Impressed to Obsessed - Author Jon Picoult

   Publicado: 25/8/2022
10. Trailer

    Publicado: 18/8/2022