WTF! Walk The Floors Podcast- All Things Hospitality Training
Un pódcast de Michele Kline and Stephanie Leger
167 Episodo
-
When Integrated Systems Don’t Integrate
Publicado: 24/5/2022 -
Travel & Tourism, The Good, Bad & The Ugly of Lost Luggage
Publicado: 11/5/2022 -
Motherhood in Hospitality - MOTHER’S DAY SPECIAL
Publicado: 5/5/2022 -
Michele's Pet Peeves
Publicado: 28/4/2022 -
Stephanie’s Pet Peeves
Publicado: 21/4/2022 -
Never Burn Your Bridges!
Publicado: 21/4/2022 -
With booze, you loose! With guest speaker Jordan Kayser
Publicado: 21/4/2022 -
Spring is nature’s way to say let’s party!
Publicado: 21/4/2022 -
When policies slip, it becomes a slippery slope!
Publicado: 30/3/2022 -
The bash was trash
Publicado: 30/3/2022 -
Self-care ins't selfish with guest speaker Carlo Sidestam
Publicado: 30/3/2022 -
Any day now... & Honey, why did you bring the snow chains???!!!
Publicado: 30/3/2022 -
I saw the sign
Publicado: 30/3/2022 -
The power of kindness! With guest speaker Kevin Clarke
Publicado: 30/3/2022 -
WTF - What the forecast!
Publicado: 30/3/2022 -
It wasn't me
Publicado: 30/3/2022 -
Turkey O.D. & Check yourself before you reck yourself
Publicado: 30/3/2022 -
Putting the"P" in pool for PEOPLE! With guest speaker Dave Campbell
Publicado: 30/3/2022 -
Yippie! Annual Review Time- Said No Manager Ever!
Publicado: 30/3/2022 -
More than just a spill & The verbiage
Publicado: 30/3/2022
Hospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes stick! WTF! Walk The Floors is a safe space where hoteliers can share stories of “mouth-opening” moments they have experienced throughout their careers and openly talk about it. We are committed to NEVER revealing the name of a property or employee, nor putting a brand at risk. WTF was born out of Stephanie’s & Michèle’s passion for high-quality service, a solid brand representation and training made fun! We believe that even though the hospitality industry can be extremely demanding, there is a ton of fun in it and they want to bring some of that to you. And why not, at the same time, point out some of those areas where opportunities are missed and service can be enhanced. Follow their episodes as they embark on weekly training journeys while utilizing real-life experiences while they set the stage.
Hosted on Acast. See acast.com/privacy for more information.
