Steph Vaughan-Jones: Lessons from the Quotes of the Show

In this episode, Steve Fretzin and Steph Vaughan-Jones discuss: Hiring the right people for the right job. Being flexible to find success. Getting closer to your customer. Developing relationships and developing leaders. Key Takeaways: People fear mistakes - that is why they don’t take risks. Mistakes are not a failure, they are a chance to learn and further your success. Recognize the potential in the people on your team. If you put them in the right role, they will shine. Stay close to your client - ask questions and identify the needs they have (even if they don’t yet realize it). The best teachers are those who do it well. "62% of calls are for urgent matters. Nothing can beat that phone call, and that human interaction." —  Steph Vaughan-Jones Thank you to our Sponsors! Legalese Marketing: https://legaleasemarketing.com/ Moneypenny: https://www.moneypenny.com/us/ Practice Panther: https://www.practicepanther.com/ Connect with Steph Vaughan-Jones:  Website: https://moneypenny.com/us/ LinkedIn: https://www.linkedin.com/in/stephanievaughanjones/ Twitter: https://twitter.com/Moneypenny Connect with Steve Fretzin: LinkedIn: Steve Fretzin Twitter: @stevefretzin Facebook: Fretzin, Inc. Website: Fretzin.com Email: [email protected] Book: Legal Business Development Isn't Rocket Science and more! YouTube: Steve Fretzin Call Steve directly at 847-602-6911 Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.