Crack the Customer Code
Un pódcast de Adam and Jeannie - Martes
Categorías:
509 Episodo
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405: Jeanne Bliss: How Will You Be Remembered?
Publicado: 4/2/2020 -
404: Do Leaders Lie About the Importance of CX?
Publicado: 28/1/2020 -
403: Blake Morgan, The Customer of the Future
Publicado: 21/1/2020 -
402: Focusing Your CX Team in 2020
Publicado: 14/1/2020 -
401: Annette Franz, Customer Understanding
Publicado: 7/1/2020 -
400 Episodes (and we're still talking to each other)
Publicado: 17/12/2019 -
399: Alexandra Watkins, Choosing Brand and Product Names
Publicado: 10/12/2019 -
398: Will CX Become Winner Takes All?
Publicado: 3/12/2019 -
397: Steve Farber, Love is Good Business!
Publicado: 27/11/2019 -
396: Kill The Siloes!
Publicado: 19/11/2019 -
395: Guy Marion, Subscription Economy Retention
Publicado: 12/11/2019 -
394: Do You Need A CX Think Week?
Publicado: 5/11/2019 -
393: Antony Brydon, AI Customer Service
Publicado: 29/10/2019 -
392: Don't Let Contractors Ruin Your Customer Experience
Publicado: 22/10/2019 -
391: Max Israel, Art + Science of CX
Publicado: 15/10/2019 -
390: 3 Ways to Be More Customer Centric
Publicado: 8/10/2019 -
389: Tiffani Bova, Growth IQ
Publicado: 2/10/2019 -
388: The Tech Leader's Role in CX
Publicado: 24/9/2019 -
387: Stan Phelps Talks Pink Goldfish
Publicado: 16/9/2019 -
386: Is the Customer Journey Dead?
Publicado: 10/9/2019
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
