369 Episodo

  1. William Carson - Concentrix

    Publicado: 5/10/2018

  2. Simon Dillsworth - Praxidia

    Publicado: 28/9/2018

  3. Matt Sims - CEO, Teleperformance UK & RSA

    Publicado: 21/9/2018

  4. Calum Chace - AI and CX

    Publicado: 14/9/2018

  5. Daniel Hulme, CEO Satalia

    Publicado: 7/9/2018

  6. Shep Hyken

    Publicado: 31/8/2018

  7. Peter Ryan, Founder of Ryan Strategic Advisory

    Publicado: 24/8/2018

  8. Are Regional Trade Associations Stuck In The Past?

    Publicado: 17/8/2018

  9. CX Files

    Publicado: 25/7/2018

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CX Files features your hosts, CX industry analysts Mark Hillary and Peter Ryan, speaking each week to leading analysts, thinkers, and practitioners focused on managing the Customer Experience (CX). In each episode Mark and Peter talk to their guests about the future of CX, the important trends, and what customers really expect from brands today.

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