Future of Customer Service

33 Episodo

1. 33. Simple TV: AI is the Future of Customer Service

   Publicado: 24/5/2022
2. 32. Aram Melkoumov from Crowdlinker

   Publicado: 5/5/2022
3. 31. Neoenergia: Keep Human at the Center of your Digital Strategy

   Publicado: 17/3/2022
4. 30. Reasoning Engines and the Truth About AI

   Publicado: 8/2/2022
5. 29. Why do so many AI projects fail?

   Publicado: 18/1/2022
6. 28. Voice bots and IVR Systems – The Future of On-Call Support

   Publicado: 4/11/2021
7. 27. Customer Service Digitalization in Manufacturing Industries

   Publicado: 25/10/2021
8. 26. Headless Technology and The Future of Omnichannel

   Publicado: 7/10/2021
9. 25. The Cross-Industry Value of AI

   Publicado: 24/9/2021
10. 24. Understanding Behavioral Bot Design

    Publicado: 10/9/2021
11. 23. Conversation Design Institute

    Publicado: 25/6/2021
12. 22. How to create a great search experience

    Publicado: 1/3/2021
13. 21. How to start a customer service department

    Publicado: 22/2/2021
14. 20. Own the financial aspect, not just the relational aspect

    Publicado: 15/2/2021
15. 19. Top 5 Customer Experience Trends for 2021

    Publicado: 8/2/2021
16. 18. Lessons from a Customer Service Consultant

    Publicado: 1/2/2021
17. 17. How to always deliver the major objectives

    Publicado: 25/1/2021
18. 16. Customer success from a Fortune 100 company to a start-up organization

    Publicado: 18/1/2021
19. 15. Customer research is one of the most vital things you can do for success

    Publicado: 11/1/2021
20. 14. How sales and customer support work best together (with former Google Sales VP)

    Publicado: 21/12/2020