Hospitality Academy
Un pódcast de Susan Pannozzo
41 Episodo
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EP #41 – Creating a Customer Service Culture with Micah Solomon
Publicado: 15/3/2020 -
EP #40 – Crisis Readiness for the Hospitality Industry
Publicado: 24/1/2020 -
EP #39 – The Power of Moments with Author Chip Heath
Publicado: 3/10/2017 -
EP #38 – Legal Rights and Responsibilities of the Innkeeper
Publicado: 18/7/2017 -
EP #37 – An Open and Shut Case for Cleaning Guest Rooms
Publicado: 6/7/2017 -
EP #36 – AHLA’s Hotel GM of the Year, Craig Poole
Publicado: 21/6/2017 -
EP #35 – Secrets to Running an Award Winning Hotel
Publicado: 6/6/2017 -
EP #34 – Celebrate Service Week at IHG with Jon Wakeman
Publicado: 22/5/2017 -
EP #2 – Preparing for Hurricane Season
Publicado: 19/5/2017 -
EP #33 – Rocco Bova Shares Career Advice for Aspiring Hoteliers
Publicado: 9/5/2017 -
EP #32 – Effective Interviewing Techniques with Jody Rogers
Publicado: 25/4/2017 -
EP #31 – Career Magic In The Hospitality Industry with Lee Cockerell
Publicado: 11/4/2017 -
EP #30 – Social Media’s Influence on Hotel Marketing
Publicado: 22/3/2017 -
EP #29 – Digital Marketing For The Hospitality Industry
Publicado: 23/2/2017 -
EP #28 – Understanding ADA Laws On Service Animals in Hotels
Publicado: 2/2/2017 -
EP #27 – Effectively Using Online Feedback and Reviews, with Daniel Craig
Publicado: 12/1/2017 -
EP #26 – Conquering The Leadership Gap In Hospitality, with Sarah Pittson
Publicado: 15/12/2016 -
EP #25 – Vacation Home Rental Hospitality, with Ross Twiddy
Publicado: 17/11/2016 -
EP #24 – Succeeding In Urban Neighborhoods, with Imran Jivani
Publicado: 28/9/2016 -
EP #23 – The Complete Customer Experience, with Tony Bodoh
Publicado: 30/8/2016
Sharing hospitality industry tips and advice for hoteliers on a variety of topics designed to make your life a little easier and your operation more profitable. Tune in for regular interviews with hospitality industry professionals with a proven reputation for success.