The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episodo

1. Pioneer: Highlights from Intercom's first ever AI customer service summit

   Publicado: 17/10/2024
2. Fin 2: The Next Generation of AI-First Customer Service

   Publicado: 10/10/2024
3. How strong company culture leads to high customer satisfaction

   Publicado: 3/10/2024
4. The Nordstrom Way: Embracing change in customer service

   Publicado: 25/9/2024
5. A day in the life of a conversation designer

   Publicado: 19/9/2024
6. Built For You: Fin AI Agent is now available over email

   Publicado: 12/9/2024
7. Leadership's Role in Creating a Customer-Centric Culture

   Publicado: 9/9/2024
8. A day in the life of a support knowledge manager

   Publicado: 22/8/2024
9. Defining and evaluating a remarkable customer experience

   Publicado: 15/8/2024
10. Off Script: Better, faster, cheaper

    Publicado: 8/8/2024
11. Dovetail's Serena Chan on why customer research is a crucial part of your support strategy

    Publicado: 1/8/2024
12. Strategies for getting executive buy-in to adopt AI-first CS

    Publicado: 25/7/2024
13. How to lead your customer service team into the AI future

    Publicado: 18/7/2024
14. Maximizing Team Efficiency with AI: Insights from Intercom's Customer Service leaders

    Publicado: 4/7/2024
15. Building the future of AI-first customer service

    Publicado: 27/6/2024
16. Off Script: Reinventing customer service with AI

    Publicado: 20/6/2024
17. Unlocking customer service's strategic potential with AI

    Publicado: 13/6/2024
18. Shep Hyken on getting ahead of the competition with exceptional CX

    Publicado: 6/6/2024
19. Evolving your support org to thrive in the AI era

    Publicado: 24/5/2024
20. Mapping out the first 90 days with AI-first Customer Service

    Publicado: 16/5/2024