The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episodo

1. Off Script: Into the future with AI-first Customer Service

   Publicado: 9/5/2024
2. Exploring customer service career paths in the age of AI

   Publicado: 2/5/2024
3. Unpacking the impact of AI on CX with PartnerHero's Mercer Smith

   Publicado: 25/4/2024
4. Moment of truth – Fin AI Copilot in practice

   Publicado: 18/4/2024
5. How Fin AI Copilot changes the game for support teams

   Publicado: 11/4/2024
6. Introducing Off Script: Des Traynor on the AI revolution

   Publicado: 4/4/2024
7. Stacy Sherman on how to design customer experiences that drive loyalty

   Publicado: 28/3/2024
8. Fueling the AI machine with the knowledge it needs

   Publicado: 21/3/2024
9. How AI is transforming customer service tech stacks

   Publicado: 7/3/2024
10. Amplitude’s Jenna Elliott on navigating the future of customer success

    Publicado: 29/2/2024
11. Understanding the changing economics of customer service in the age of AI

    Publicado: 22/2/2024
12. Making magic: Simon T. Bailey on the platinum service principles that create lifelong customers

    Publicado: 15/2/2024
13. Exploring Intercom's Customer Service Trends Report for 2024

    Publicado: 1/2/2024
14. Rewind: Jeff Vincent on solving customer problems

    Publicado: 25/1/2024
15. Intercom on Product: Riding the AI wave in 2024

    Publicado: 18/1/2024
16. CX leader Camille E. Acey on the evolving dynamics in customer service

    Publicado: 11/1/2024
17. Synthesia CEO Victor Riparbelli on how generative AI is transforming video

    Publicado: 4/1/2024
18. Inside Intercom 2023 in Review

    Publicado: 14/12/2023
19. Rewind: CX author Dan Gingiss on turning customers into your own salesforce

    Publicado: 7/12/2023
20. Make every call count: The evolution of phone support

    Publicado: 30/11/2023