The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Un p贸dcast de Intercom - Jueves
Categor铆as:
450 Episodo
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Angel investor Christoph Janz on finding the right opportunities in AI
Publicado: 23/11/2023 -
Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates
Publicado: 16/11/2023 -
How AI is creating support roles, not taking them
Publicado: 9/11/2023 -
The story behind the chirp: Intercom鈥檚 notification sound
Publicado: 2/11/2023 -
Rewind: Intercom on Product 鈥撀燭he intersection of company and product strategy
Publicado: 26/10/2023 -
Training the next generation of support leaders with Peak Support鈥檚 Hannah Steiman
Publicado: 19/10/2023 -
Rewind: IBM鈥檚 Arin Bhowmick on designing ethical AI
Publicado: 12/10/2023 -
Rewind: Nick Mehta on delivering value at scale
Publicado: 5/10/2023 -
HubSpot鈥檚 Noel O鈥橰eilly on embracing AI in your customer support strategy
Publicado: 28/9/2023 -
Leonard Berry and the eternal pursuit of service excellence
Publicado: 21/9/2023 -
Intercom on Product: Product strategy in the age of AI
Publicado: 14/9/2023 -
Shopify UX Director Elizabeth McGuane on why design should start with words
Publicado: 7/9/2023 -
The emergence of superintelligent AI
Publicado: 31/8/2023 -
Learn how AI can unlock productivity, according to AI founder Andrew Louder
Publicado: 24/8/2023 -
Discover the secret sauce of innovative companies, according to Stanford professor Behnam Tabrizi
Publicado: 17/8/2023 -
The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership
Publicado: 10/8/2023 -
CX strategist Lynn Hunsaker on putting the customer at the heart of innovation
Publicado: 2/8/2023 -
Rewind: Square's Rohini Pandhi on spotting and solving customer problems
Publicado: 27/7/2023 -
What happens when customers meet chatbots? Discussing our latest research on AI in customer service
Publicado: 20/7/2023 -
AI educator Kavita Ganesan on uncovering AI opportunities in your business
Publicado: 13/7/2023
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter馃彔 www.intercom.com