The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Un p贸dcast de Intercom - Jueves

Jueves

Categor铆as:

450 Episodo

  1. Angel investor Christoph Janz on finding the right opportunities in AI

    Publicado: 23/11/2023
  2. Turning the tide: CS expert Jo Causon on reviving customer satisfaction rates

    Publicado: 16/11/2023
  3. How AI is creating support roles, not taking them

    Publicado: 9/11/2023
  4. The story behind the chirp: Intercom鈥檚 notification sound

    Publicado: 2/11/2023
  5. Rewind: Intercom on Product 鈥撀燭he intersection of company and product strategy

    Publicado: 26/10/2023
  6. Training the next generation of support leaders with Peak Support鈥檚 Hannah Steiman

    Publicado: 19/10/2023
  7. Rewind: IBM鈥檚 Arin Bhowmick on designing ethical AI

    Publicado: 12/10/2023
  8. Rewind: Nick Mehta on delivering value at scale

    Publicado: 5/10/2023
  9. HubSpot鈥檚 Noel O鈥橰eilly on embracing AI in your customer support strategy

    Publicado: 28/9/2023
  10. Leonard Berry and the eternal pursuit of service excellence

    Publicado: 21/9/2023
  11. Intercom on Product: Product strategy in the age of AI

    Publicado: 14/9/2023
  12. Shopify UX Director Elizabeth McGuane on why design should start with words

    Publicado: 7/9/2023
  13. The emergence of superintelligent AI

    Publicado: 31/8/2023
  14. Learn how AI can unlock productivity, according to AI founder Andrew Louder

    Publicado: 24/8/2023
  15. Discover the secret sauce of innovative companies, according to Stanford professor Behnam Tabrizi

    Publicado: 17/8/2023
  16. The father of customer journey mapping, Chip Bell, talks driving innovation through customer partnership

    Publicado: 10/8/2023
  17. CX strategist Lynn Hunsaker on putting the customer at the heart of innovation

    Publicado: 2/8/2023
  18. Rewind: Square's Rohini Pandhi on spotting and solving customer problems

    Publicado: 27/7/2023
  19. What happens when customers meet chatbots? Discussing our latest research on AI in customer service

    Publicado: 20/7/2023
  20. AI educator Kavita Ganesan on uncovering AI opportunities in your business

    Publicado: 13/7/2023

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter馃彔 www.intercom.com

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