The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Un pódcast de Intercom - Jueves

Jueves

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450 Episodo

  1. Two AI chatbots walk into a bar: TV writer Joe Toplyn on teaching chatbots to crack jokes

    Publicado: 6/7/2023
  2. Becoming Fin: The story behind the name of our AI chatbot

    Publicado: 29/6/2023
  3. Adapting to the AI revolution in CS: Discussing our 2023 AI report

    Publicado: 22/6/2023
  4. Transforming customer service in healthcare, with health educator Jennifer FitzPatrick

    Publicado: 15/6/2023
  5. From science fiction to reality: Exploring the potential of LLMs

    Publicado: 8/6/2023
  6. Preparing your CS team for the age of AI: Hear the latest thoughts from leaders in the space

    Publicado: 1/6/2023
  7. Intercom on Product: The AI revolution and the future of customer service

    Publicado: 25/5/2023
  8. Building AI that works: How to navigate the AI frontier as a product leader

    Publicado: 17/5/2023
  9. Unleashing productivity: Learn how AI boosts customer service team productivity by 14%, according to Stanford and MIT researchers

    Publicado: 11/5/2023
  10. How to take your Customer Service from unforgivable to unforgettable, with Micah Solomon

    Publicado: 4/5/2023
  11. How customer-obsessed companies are coming out on top: Insights from CX executive Marbue Brown

    Publicado: 27/4/2023
  12. How to prove the value of your customer experience programs – actionable advice from CX expert Jim Tincher

    Publicado: 20/4/2023
  13. Behavioral economics expert Melina Palmer on unlocking the science of consumer behavior

    Publicado: 13/4/2023
  14. The great differentiator: How fintech companies are prioritizing great customer service

    Publicado: 6/4/2023
  15. Customer support just got smarter: A closer look into our new ChatGPT-powered bot

    Publicado: 30/3/2023
  16. CX expert Jon Picoult on shaping memories, not just experiences

    Publicado: 23/3/2023
  17. Conversation starter: A chat about our groundbreaking new AI chatbot

    Publicado: 14/3/2023
  18. The GPT effect: A new era of customer service

    Publicado: 9/3/2023
  19. Intercom on Product: Our manifesto for next-generation customer service

    Publicado: 2/3/2023
  20. Hi, Robot: Intercom interviews ChatGPT

    Publicado: 23/2/2023

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On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com

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