The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Un pódcast de Intercom - Jueves
Categorías:
450 Episodo
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Kathryn Finney on intersectionality and using your privilege for good
Publicado: 18/6/2020 -
Inside Intercom X Black Tech Unplugged
Publicado: 11/6/2020 -
8′46″
Publicado: 4/6/2020 -
Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call
Publicado: 28/5/2020 -
Ryan Steinberg on fostering empathetic automation
Publicado: 21/5/2020 -
H.O.M.E: Entertainment - when all the world's a stage
Publicado: 14/5/2020 -
Intercom on Product: Understanding your customer is key to good product judgment
Publicado: 12/5/2020 -
H.O.M.E: Market - when this little piggy stayed home
Publicado: 7/5/2020 -
H.O.M.E: Off the clock - love, laughter, and life through a lens
Publicado: 30/4/2020 -
H.O.M.E: Health and wellness in the great indoors
Publicado: 23/4/2020 -
Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer
Publicado: 16/4/2020 -
Navigating the surge: A customer support roundtable
Publicado: 9/4/2020 -
The SaaS response - how our peers are responding to COVID-19
Publicado: 2/4/2020 -
Working together while apart - a remote roundtable
Publicado: 26/3/2020 -
Bailey Richardson on fostering community creatively in a crisis
Publicado: 19/3/2020 -
Shep Hyken on fostering the cult of the customer
Publicado: 12/3/2020 -
The remote rundown: Tips from the experts
Publicado: 10/3/2020 -
Jasmine Friedl on design, diversity and choosing a different path
Publicado: 5/3/2020 -
About a bot: The making of Resolution Bot
Publicado: 27/2/2020 -
Author and product leader Buster Benson on the art of productive disagreement
Publicado: 20/2/2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com