The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Un pódcast de Intercom - Jueves
466 Episodo
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Blind co-founder Kyum Kim on the hidden power of anonymity
Publicado: 17/9/2020 -
The appliance of science: Mark Roberge’s formula for scaling
Publicado: 10/9/2020 -
Built for You: How customer feedback informs what we ship
Publicado: 3/9/2020 -
Subscribing to the future with Zuora's Carl Gold
Publicado: 27/8/2020 -
Intercom on Product: Meet your marketer
Publicado: 25/8/2020 -
Tech philosopher Alex Wolf on designing harmonious technology
Publicado: 20/8/2020 -
From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands
Publicado: 13/8/2020 -
Stack Overflow CEO Prashanth Chandrasekar on writing the script of the future
Publicado: 6/8/2020 -
Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity
Publicado: 30/7/2020 -
Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools
Publicado: 23/7/2020 -
Scale: Checking in on Shopify Plus' 11,000 checkouts per minute
Publicado: 16/7/2020 -
G2's Kevin Indig on searching for meaning and the meaning of search
Publicado: 9/7/2020 -
Scale: How Zapier supports 3 million users by investing in customer outcomes
Publicado: 2/7/2020 -
We run on inclusion: Sharing stories and lived experiences
Publicado: 27/6/2020 -
Speaking out: Inside Intercom on allyship
Publicado: 25/6/2020 -
Understanding the Conversational Support Funnel framework
Publicado: 23/6/2020 -
Kathryn Finney on intersectionality and using your privilege for good
Publicado: 18/6/2020 -
Inside Intercom X Black Tech Unplugged
Publicado: 11/6/2020 -
8′46″
Publicado: 4/6/2020 -
Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call
Publicado: 28/5/2020
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support.Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter🏠 www.intercom.com