The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodo

1. Ryan Steinberg on fostering empathetic automation

   Publicado: 21/5/2020
2. H.O.M.E: Entertainment - when all the world's a stage

   Publicado: 14/5/2020
3. Intercom on Product: Understanding your customer is key to good product judgment

   Publicado: 12/5/2020
4. H.O.M.E: Market - when this little piggy stayed home

   Publicado: 7/5/2020
5. H.O.M.E: Off the clock - love, laughter, and life through a lens

   Publicado: 30/4/2020
6. H.O.M.E: Health and wellness in the great indoors

   Publicado: 23/4/2020
7. Revisiting Wootric’s Deepa Subramanian thoughts on measuring the voice of the customer

   Publicado: 16/4/2020
8. Navigating the surge: A customer support roundtable

   Publicado: 9/4/2020
9. The SaaS response - how our peers are responding to COVID-19

   Publicado: 2/4/2020
10. Working together while apart - a remote roundtable

    Publicado: 26/3/2020
11. Bailey Richardson on fostering community creatively in a crisis

    Publicado: 19/3/2020
12. Shep Hyken on fostering the cult of the customer

    Publicado: 12/3/2020
13. The remote rundown: Tips from the experts

    Publicado: 10/3/2020
14. Jasmine Friedl on design, diversity and choosing a different path

    Publicado: 5/3/2020
15. About a bot: The making of Resolution Bot

    Publicado: 27/2/2020
16. Author and product leader Buster Benson on the art of productive disagreement

    Publicado: 20/2/2020
17. Intercom on Product: Why making every day count is key to progress

    Publicado: 18/2/2020
18. Scale: Tray.io’s VP of Marketing Alex Ortiz on embracing the era of automation

    Publicado: 13/2/2020
19. From marketplace to SaaS business: How Udemy acquired 80% of the Fortune 100

    Publicado: 31/1/2020
20. Scale: ChartMogul’s Nick Franklin on navigating hypergrowth

    Publicado: 23/1/2020