The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

450 Episodo

1. Rewind: Slack’s Ali Rayl on supporting millions of daily active users

   Publicado: 12/5/2022
2. Let's talk principles: Exploring how we build product at Intercom

   Publicado: 5/5/2022
3. HubSpot’s CEO Yamini Rangan on ditching the funnel for the Flywheel

   Publicado: 28/4/2022
4. Dialling it up: The evolution of phone support

   Publicado: 21/4/2022
5. Rewind: Shopify’s Hana Abaza on sales and marketing

   Publicado: 14/4/2022
6. Oracle’s Catherine Blackmore on the evolution of customer success

   Publicado: 7/4/2022
7. Questioning tech: The past, present, and future of survey tools

   Publicado: 31/3/2022
8. New at Intercom: Hear all about the next generation of customer engagement

   Publicado: 24/3/2022
9. Product evangelist John Cutler on becoming a catalyst for change

   Publicado: 16/3/2022
10. Celebrating International Women's Day 2022: Women who broke the bias

    Publicado: 8/3/2022
11. Growth marketing expert Ramli John on why you’re getting user onboarding wrong

    Publicado: 3/3/2022
12. Wellbeing coach Marilyn Suttle on curbing burnout and attrition

    Publicado: 24/2/2022
13. Velocity's Doug Kessler on bringing the mojo back to content marketing

    Publicado: 17/2/2022
14. 2022 customer support trends: How support leaders are adapting

    Publicado: 10/2/2022
15. CX expert Jay Baer on creating experiences that get your customers talking

    Publicado: 3/2/2022
16. How do we feel about being called ‘women in tech’?

    Publicado: 27/1/2022
17. Intercom on Product: Speeding back up when momentum drops

    Publicado: 20/1/2022
18. Benn Stancil, founder of Mode, on how data science can help us make better decisions

    Publicado: 13/1/2022
19. Drata’s CEO Adam Markowitz on creating a culture of cyber security

    Publicado: 6/1/2022
20. 2021 in conversation: Learnings from the podcast

    Publicado: 22/12/2021