Navigating the Customer Experience
Un pódcast de Yanique Grant, Customer Experience Strategist, Entrepreneur - Martes
161 Episodo
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157: Understanding How Your Brain Works to Build A Stronger You and Better Relationships with Adele Spraggon
Publicado: 1/3/2022 -
156: How to Achieve and Sustain Customer Success – Formula Explained with Aaron Thompson
Publicado: 4/1/2022 -
155: How To Use the Amazon Model to Become Design Architects for Your Business with Shaahin Cheyene
Publicado: 29/12/2021 -
154: Empowering Employees to Achieve Exponential Growth with Jeff Rosenblum
Publicado: 22/12/2021 -
153: Building A Strong Human-Centered Emotional Connection with Employees and Customers with Ethan Beute
Publicado: 14/12/2021 -
152: Loyalty Redefined! How to Enrich the Lives of Your Customers – The Unbeatable Strategy with Fred Reichheld
Publicado: 30/11/2021 -
151: Stand Out from the Competition - Your Guide to Create and Deliver Remarkable Experiences with Dan Gingiss
Publicado: 23/11/2021 -
150: Insights on Delivering An “Elite” Experience to Clients with Nathan Foy
Publicado: 16/11/2021 -
149: Navigating How to Clearly Gain Momentum on Building the Life You Want with Becca Ribbing
Publicado: 2/11/2021 -
148: Building a Strong Culture Focused on Memorable Experiences with Lucas Root
Publicado: 26/10/2021 -
147: Building a Meaningful Customer Experience – Moments That Matter with Darin Dawson
Publicado: 19/10/2021 -
146: How To Be Successful Working From Home with Michael Arnold
Publicado: 12/10/2021 -
145: Understanding the Power of Delivering an Amazing Employee and Customer Experience with Jason S. Bradshaw
Publicado: 5/10/2021 -
144: 12 Leadership Principles That Guarantee Career Success with Dr. Kaliym Islam
Publicado: 28/9/2021 -
143: How To Build Real Customer Loyalty – Customers Coming Back Again and Again with Shep Hyken
Publicado: 21/9/2021 -
142: Helping The World to Access Wholesale-Based Travel with Ryan Beachum
Publicado: 14/9/2021 -
141: The Key to Building Unbreakable Customer Relationships with Jason Ten-Pow
Publicado: 7/9/2021 -
140: The Benefits of CX Automated Platforms : A Frictionless Experience with Mahesh Ram
Publicado: 27/7/2021 -
139: Transformation Guide for the Most Inexperienced Leaders with Brad Dude
Publicado: 20/7/2021 -
138: Seven Health and Wellness Steps to Enhance Productivity and Maximize Success with Dave Sherwin
Publicado: 13/7/2021
Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
