340 Episodo

  1. It's a Great Time to be a CX Leader

    Publicado: 18/1/2022

  2. The State of CX Management

    Publicado: 11/1/2022

  3. Get Comfortable Saying "Yes"

    Publicado: 4/1/2022

  4. The Self-Service Experience

    Publicado: 21/12/2021

  5. Human Resources: the CX Pro's Partner

    Publicado: 14/12/2021

  6. CX for Small Businesses

    Publicado: 7/12/2021

  7. Special Episode: Live with CXPA - Combining CX and EX: Better Together

    Publicado: 30/11/2021

  8. Smoothing Out Rough Holiday Experiences

    Publicado: 23/11/2021

  9. It Starts with the Customer

    Publicado: 16/11/2021

  10. Can you relate?

    Publicado: 9/11/2021

  11. Back to School

    Publicado: 2/11/2021

  12. CX Horror Stories IV

    Publicado: 26/10/2021

  13. The Common Purpose

    Publicado: 19/10/2021

  14. Got data? Dashboard it!

    Publicado: 12/10/2021

  15. Don't Ruin Their Day

    Publicado: 5/10/2021

  16. The "Yes" Mentality

    Publicado: 28/9/2021

  17. I'll Be Back

    Publicado: 21/9/2021

  18. Effectively Combining CX and EX

    Publicado: 14/9/2021

  19. Special Episode: Live with CXPA - Key Ingredients for Making an Impact with CX

    Publicado: 7/9/2021

  20. The Mature CX Program

    Publicado: 31/8/2021

8 / 17

The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

Visit the podcast's native language site