124 Episodo

  1. 4. Happiness Score™ in April 2019

    Publicado: 5/5/2019

  2. 3. When to start measuring Employee Experience

    Publicado: 30/4/2019

  3. 2. Motivation of Service Desk Agents

    Publicado: 29/4/2019

  4. 1. Employee Experience in ITSM

    Publicado: 25/4/2019

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Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/

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