124 Episodo

  1. 24. Campari 'Goes a Sip Beyond' by Transforming their Employee Experience

    Publicado: 18/12/2019

  2. 23. Steps to Happiness in Employee Experience

    Publicado: 12/12/2019

  3. 22. Blake Morgan - Customer Experience Futurist, Keynote Speaker, Author

    Publicado: 22/11/2019

  4. 21. ITIL 4 - High Velocity IT with Mark Smalley

    Publicado: 14/11/2019

  5. 20. Showing Value of ServiceNow Usage

    Publicado: 8/10/2019

  6. 19. From IT Cost to Business Value using Employee Experience

    Publicado: 2/9/2019

  7. 18. $900B was wasted last year in Digital Transformation

    Publicado: 21/8/2019

  8. 17. Step by Step Guide to Empowering Employee Experience with Oscar Berg

    Publicado: 12/8/2019

  9. 16. Make your Automation Case with Experience Data

    Publicado: 31/7/2019

  10. 15. Empathic Building, The Future of Office Work with Tomi Teikko

    Publicado: 22/7/2019

  11. 14. How do you make a Business Case for Employee Experience measurement?

    Publicado: 10/7/2019

  12. 13. How does Service Management fit into Employee Experience Equation? Author Jacob Morgan joins for a chat

    Publicado: 8/7/2019

  13. 12. Top IT Service Management Trends to Watch in 2019 by CIOReview.com

    Publicado: 26/6/2019

  14. 11. Jesper Hansen from Region Midtjylland, Providing Experience for Hospitals

    Publicado: 18/6/2019

  15. 10. Fujitsu and Tieto, discussion on MSP's changing world of outsourcing

    Publicado: 10/6/2019

  16. 9. Happiest Enterprise 2019 - Finnish Postal Company, Riikka Salonen

    Publicado: 2/6/2019

  17. 8. Interview with Alan Norris from ServiceNow

    Publicado: 14/5/2019

  18. 7. CIO Interview: Virgin Trains, John Sullivan

    Publicado: 7/5/2019

  19. 6. Employees are different, learn how different profiles behave

    Publicado: 6/5/2019

  20. 5. Transparency with Experience Data is Crucial

    Publicado: 5/5/2019

6 / 7

Podcast for those who want to take IT Experience Management (ITXM) in use and improve Employee Experience of IT Services in large enterprises. We talk about Human-Centric IT, how does it change the culture of IT Departments from SLAs to Experience Metrics and XLAs. If you use ServiceNow or other enterprise service management system to provide services to end-users, then this is for you. To learn more about Human-Centric IT Experience Management visit https://happysignals.com/

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