WTF! Walk The Floors Podcast- All Things Hospitality Training
Un pódcast de Michele Kline and Stephanie Leger
158 Episodo
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Leading with Emotional Intelligence in the Hospitality Industry
Publicado: 17/10/2023 -
Driving Culture Change in Hospitality
Publicado: 10/10/2023 -
Hospitality Budget Season
Publicado: 4/10/2023 -
Hotel Systems Down
Publicado: 2/10/2023 -
How Hedging Words Can Affect Your Communication In Hospitality
Publicado: 19/9/2023 -
Hotel Room Ideas To WOW
Publicado: 12/9/2023 -
The Benefits of Networking in Hospitality
Publicado: 11/9/2023 -
Converting OTA bookers to direct one in the hotel industry (Guest Sevket Seyalioglu)
Publicado: 10/9/2023 -
Appealing to the Senses in Hotels
Publicado: 21/8/2023 -
Successful Leadership in Hospitality
Publicado: 15/8/2023 -
Summer Recap
Publicado: 8/8/2023 -
The Hospitality Show Mash-Up
Publicado: 2/8/2023 -
React Mobile At The Hospitality Show (Guest Riley Eller)
Publicado: 2/8/2023 -
The hospitality side of conventions behind the scenes (Guest Rich Curran)
Publicado: 20/6/2023 -
The Hospitality Show versus HITEC with ComOps
Publicado: 14/6/2023 -
The Hospitality Show Session ESG (Guest Dorothy Dowling)
Publicado: 14/6/2023 -
The Hospitality Journey (Guest Liz Uber)
Publicado: 30/5/2023 -
Travel arrangements don't need to be complicated!" (Guests AllFly)
Publicado: 23/5/2023 -
Motherhood in the Hospitality Industry
Publicado: 16/5/2023 -
The Hospitality Show (Guest Chip Rogers)
Publicado: 10/5/2023
Hospitality Industry Leaders, Stephanie Leger & Michele Kline, tackle the challenges of management who sit behind a desk and miss out on opportunities. Stephanie & Michele are experts in service quality assurance & training facilitation. They have been enhancing service, inspiring leaders and employees, in the hospitality industry for 20+ years. They are absolute change agents and their processes stick! WTF! Walk The Floors is a safe space where hoteliers can share stories of “mouth-opening” moments they have experienced throughout their careers and openly talk about it. We are committed to NEVER revealing the name of a property or employee, nor putting a brand at risk. WTF was born out of Stephanie’s & Michèle’s passion for high-quality service, a solid brand representation and training made fun! We believe that even though the hospitality industry can be extremely demanding, there is a ton of fun in it and they want to bring some of that to you. And why not, at the same time, point out some of those areas where opportunities are missed and service can be enhanced. Follow their episodes as they embark on weekly training journeys while utilizing real-life experiences while they set the stage. Hosted on Acast. See acast.com/privacy for more information.
