Crack the Customer Code
Un pódcast de Adam and Jeannie - Martes
509 Episodo
-
325: Kelsey Brown, Fighting for Transparent Pricing
Publicado: 19/6/2018 -
324: A Good Product Is Not Enough
Publicado: 12/6/2018 -
323: Neen James, Attention Pays
Publicado: 5/6/2018 -
322: Rise of the Service Machines
Publicado: 29/5/2018 -
321: Jesse Cole, Revolutionizing the Ballpark Experience
Publicado: 22/5/2018 -
320: The STORY of Retail Experience
Publicado: 16/5/2018 -
319: Jeanne Bliss, Is Your CX Mom-worthy?
Publicado: 8/5/2018 -
318: How Important Is the CX of Former Customers?
Publicado: 2/5/2018 -
317: Anne Bahr Thompson, Do Good
Publicado: 24/4/2018 -
316: Can Toys R Us Survive?
Publicado: 17/4/2018 -
315: Joey Coleman, Never Lose a Customer
Publicado: 10/4/2018 -
314: The Power of Empowerment: What I Wish I Knew
Publicado: 3/4/2018 -
313: Is AmazonGo the Future?
Publicado: 27/3/2018 -
312: John Garrett, The Personal Side of Business
Publicado: 21/3/2018 -
311: Which Retail Touchpoints Matter Most
Publicado: 13/3/2018 -
310: Clint Schaff, The L.A. Times Experience
Publicado: 6/3/2018 -
309: Common Leadership Biases in Your Way of Success
Publicado: 28/2/2018 -
308: Jacob Morgan, The Future of Work
Publicado: 21/2/2018 -
307: It’s Not My Job, Adam
Publicado: 13/2/2018 -
306: Eric Porres, Personalized Video Experience
Publicado: 6/2/2018
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
