340 Episodo

  1. Round and Round We Go

    Publicado: 6/4/2021

  2. Listen, then make it better

    Publicado: 30/3/2021

  3. Conversational Data

    Publicado: 23/3/2021

  4. The Laws of Experience Management

    Publicado: 16/3/2021

  5. The ROI of Customer Experience: Part 2

    Publicado: 9/3/2021

  6. The ROI of Customer Experience

    Publicado: 2/3/2021

  7. CX in Healthcare

    Publicado: 23/2/2021

  8. Proving the Value of Customer Experience

    Publicado: 16/2/2021

  9. Insightful Video

    Publicado: 9/2/2021

  10. The Personalized Experience

    Publicado: 2/2/2021

  11. From "Me" to "We"

    Publicado: 26/1/2021

  12. One Big Channel

    Publicado: 19/1/2021

  13. Checking In with the CXPA

    Publicado: 12/1/2021

  14. Easy Does It

    Publicado: 5/1/2021

  15. Trends into 2021

    Publicado: 15/12/2020

  16. The Survey People

    Publicado: 8/12/2020

  17. Bringing Down the Silos

    Publicado: 1/12/2020

  18. Turn Back Time: Thanksgiving

    Publicado: 24/11/2020

  19. Storytime

    Publicado: 17/11/2020

  20. Designing for People

    Publicado: 10/11/2020

10 / 17

The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

Visit the podcast's native language site