340 Episodo

  1. The Undiscovered Insights

    Publicado: 3/11/2020

  2. CX Horror Stories III

    Publicado: 27/10/2020

  3. The Art of the Science

    Publicado: 20/10/2020

  4. It's the little things

    Publicado: 13/10/2020

  5. Celebrating CX Day 2020!

    Publicado: 6/10/2020

  6. Empowering Your Customers

    Publicado: 29/9/2020

  7. Discovering the "Why"

    Publicado: 22/9/2020

  8. Cheers!

    Publicado: 15/9/2020

  9. What's Trending Today?

    Publicado: 8/9/2020

  10. Next-Level CX

    Publicado: 1/9/2020

  11. Are you ready for a party?

    Publicado: 25/8/2020

  12. Putting the Customer back into CRM

    Publicado: 18/8/2020

  13. When In Doubt, ask the Employees

    Publicado: 4/8/2020

  14. Dashboards everywhere!

    Publicado: 28/7/2020

  15. Long Live the Good Ole Telephone

    Publicado: 21/7/2020

  16. The Global State of XM

    Publicado: 14/7/2020

  17. The Human Experience

    Publicado: 7/7/2020

  18. It's About People

    Publicado: 30/6/2020

  19. XM on the Move

    Publicado: 23/6/2020

  20. That's a big CX program... and EX too!

    Publicado: 16/6/2020

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The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.

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