Crack the Customer Code
Un pódcast de Adam and Jeannie - Martes
Categorías:
509 Episodo
-
003: Experience Action Podcast - Customer Experience Training
Publicado: 20/12/2022 -
002: Experience Action Podcast - Sponsorship Initiatives
Publicado: 13/12/2022 -
New Podcast Introduction: Experience Action with Jeannie Walters
Publicado: 12/12/2022 -
500: Bourbon Summit
Publicado: 29/11/2022 -
499: The Present and Future of CX
Publicado: 22/11/2022 -
498: Jay Baer, The Need for Speed
Publicado: 15/11/2022 -
497: Looking Back on CX
Publicado: 8/11/2022 -
496: Jeff Toister, The Guaranteed Experience
Publicado: 1/11/2022 -
495: Common CX Mistakes
Publicado: 25/10/2022 -
494: Jen Bailin, The Bright, Big Future of CX
Publicado: 18/10/2022 -
493: Special Announcement
Publicado: 11/10/2022 -
492: Zhecho Dobrev, The Value of Emotions
Publicado: 4/10/2022 -
491: Answer to Abusive Customers: Shut Down Support?
Publicado: 27/9/2022 -
490: Deon Nicholas, Human-Centered AI
Publicado: 20/9/2022 -
489: Customer Health Score
Publicado: 13/9/2022 -
488: Dr. Shirley Davis, Inclusive Leadership
Publicado: 6/9/2022 -
487: Season Intro
Publicado: 5/9/2022 -
486: Bourbon Summit, Season Finale
Publicado: 19/4/2022 -
485: David Sakamoto, The Power of Transparency
Publicado: 12/4/2022 -
484: Empathy and Leadership
Publicado: 5/4/2022
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
