People&Digital

Un pódcast de Amélie Beerens

Categorías:

Economia Educación

82 Episodo

  1. #21 - Setting up for CX success: Mike Wittenstein’s 7 core tips for nailing your customer experience design

    Publicado: 25/11/2020

  2. #20 - How Small Changes Make a Significant Impact: Talking CX Mindset & Leadership with Murielle Machiels

    Publicado: 10/11/2020

  3. #19 - How to say no: 15 essential techniques for turning people down gently and effectively

    Publicado: 28/10/2020

  4. #18 - What are the 3 main mistakes digital strategists make? Interview with Michel Demoor

    Publicado: 20/10/2020

  5. #17 - What's the CX Butterfly Effect?

    Publicado: 14/10/2020

  6. #16 - What is good content and why is it so important today? Interview with Content Guru, Frederic Wauters.

    Publicado: 7/10/2020

  7. #15 - When do you know your Customer Journey is ready for a Mobile App? - Interview of Alexandre De Saedeleer from Tapptic

    Publicado: 22/9/2020

  8. #14 - Don't waste your Buyer Persona anymore - 5 secret CX ingredients

    Publicado: 16/9/2020

  9. #13 - What are the 4 main Customer Experience focuses in B2B? - Interview of Aaron Pollet, CX Expert.

    Publicado: 8/9/2020

  10. #12 - 10 ways to improve your relationships at work even if you don’t like your colleagues

    Publicado: 2/9/2020

  11. #11 - How to improve Customer Experience

    Publicado: 26/8/2020

  12. #10 - 8 Tips for a Stress-Free Return to Work

    Publicado: 19/8/2020

  13. #9 - Buyer Persona Research: 10 essentials questions to ask.

    Publicado: 11/6/2020

  14. #8 - How to define a Customer-Centric Value Proposition : The Ultimate Canvas.

    Publicado: 28/5/2020

  15. #7 - How to Define Customer Experience - 4 Methods & their key ingredients.

    Publicado: 20/5/2020

  16. #6 - 3 Managers’ biases you should be aware of and how to avoid them.

    Publicado: 11/5/2020

  17. #5 - How to create a customer journey map. A simple yet powerful tool to solve problems.

    Publicado: 29/4/2020

  18. #4 - How to manage Virtual Team ? 3 tips from a Change & Collaboration Expert.- Interview Sophie Chevalier

    Publicado: 20/4/2020

  19. #3 - Build 5 powerful habits to become Customer-Centric minded.

    Publicado: 13/4/2020

  20. #2 - The two reasons why Purpose matters in Business.

    Publicado: 4/4/2020

4 / 5

Hello! I'm Amélie, CX Design & Leadership Coach.Welcome on the only podcast leading the CX Revolution towards the Human-Centered Design era.Every week, you'll discover a new episode focusing on a mix of big-picture thinking and step-by-step actions to follow through discussions with experts who are passionate about people or the digital industry.Also, I craft special episodes to develop your mindset and your self-awareness!It's packed with everything you need to know to build a better, more impactful and more sustainable business in your industry. And make the best decisions for your career or your business!So what are you waiting for? Start taking action and create a positive impact today by signing up for the podcast.Like a little commitment for yourself. Because the only way forward is to focus on people (and yourself!).