Crack the Customer Code
Un pódcast de Adam and Jeannie - Martes
Categorías:
509 Episodo
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464: Theodora Lau
Publicado: 31/8/2021 -
463: Pronouns and How to Use Them
Publicado: 24/8/2021 -
462: Shep Hyken
Publicado: 17/8/2021 -
461: How Customer Experience Management Has Changed
Publicado: 10/8/2021 -
460: Alison Lichtenstein, Who Is the Media's Customer? CX at Dow Jones
Publicado: 3/8/2021 -
459: Season Intro
Publicado: 2/8/2021 -
458: Bourbon Summit, Season Finale
Publicado: 30/4/2021 -
457: Tom Karinshak, Navigating Change at Comcast
Publicado: 27/4/2021 -
456: Ovetta Sampson, Empowerment Through Design
Publicado: 20/4/2021 -
455: Riaz Raihan, Improving CX with AI
Publicado: 13/4/2021 -
454: The War Between Efficiency and Experience
Publicado: 6/4/2021 -
453: Chip Bell, Your Customer's Imagination
Publicado: 30/3/2021 -
452: The Customer Experience Goalposts Keep Moving
Publicado: 23/3/2021 -
451: Ramon Ray, Small Business Experience
Publicado: 16/3/2021 -
450: Gain Insights Through Community
Publicado: 9/3/2021 -
449: Ross Wainwright, Alida: Truth in Action
Publicado: 2/3/2021 -
448: How Will Consumer Sentiment Affect CX in 2021?
Publicado: 23/2/2021 -
447: Steven Van Belleghem, The Offer You Can't Refuse
Publicado: 16/2/2021 -
446: Digital Customer Behavior
Publicado: 9/2/2021 -
445: Christine Rimer, Learning from the Data
Publicado: 2/2/2021
Crack the Customer Code is dedicated to helping business professionals, small business owners, and customer-facing professionals learn the ins and outs of creating great customer experiences. With interviews and insights from a wide range of experts in the field, Crack the Customer Code will explore both timely and timeless topics, from how to increase customer loyalty through social media to why customers are more prone to lose control with companies nowadays. Crack the Customer Code provides a peek behind the curtain of what customer experience professionals really know about customers and how to make them happy and keep them loyal.
